Job Description
Hiring Contact Centre Representative to join our team at Neology PSquare TechSystems (part of Neology Inc www.neology.com)
Number of Open Positions – 3
Experience - 0 to 2 years
Shift timing based on projects – Night Shift
Industry - IT Product & Services and IT Consulting
Employment Type - Full-time
Work Location - Smart City, Kochi, Kerala
Role Description
This position is responsible for answering routine telephone and case customer inquiries, data entry from pictures of vehicle license plate numbers into the image-processing software application in a customer-oriented call-center operations environment by following standard scripts and procedures. Must have an ongoing knowledge of company policies/guidelines as directed by management and must be flexible and willing to adjust to other duties of these based on business needs.
Technical Competencies
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