Contact Center Risk Specialist: 26-00691

Primary Skills: Risk Management-Advanced, Fraud Analysis-Intermediate, Decision Making-Advanced, Time Management-Expert, Investigative Skills-Advanced

Location: Atlanta GA (#LI-Hybrid)

Contract :W2

Duration:12 months

Pay Range: $30 - $32 Per Hour

#LP

JOB SUMMARY:

We are seeking an experienced Risk Specialist to join our Contact Center Team, focusing on mitigating financial risks and conducting in-depth fraud investigations. The role requires a balance between providing exceptional customer service during high-stakes interactions and executing strategic risk mitigation techniques. Ideal candidates will possess not only strong analytical and problem-solving skills but also the capability to maintain detailed documentation and collaborate for continuo...