Contact Center Support

Atlantic Region CBO · Richmond, Virginia, United States

Location

Richmond

Job Type

FULL_TIME

Posted

July 04, 2026

Job Description

 Job Description 
 Responsibilities 

Atlantic Region CBO:
The Atlantic Region Central Billing Office (“ARCBO”) or (“CBO”) provides business office services including billing, collections, cash posting, pre-access management, variance, and customer service to our affiliated Universal Health Services hospitals.
The Atlantic Region CBO is seeking a dynamic and talented .
The Patient Accounts Specialist is responsible for receiving and resolving first line inquiries over the phone and written correspondence concerning patient accounts by patients or insurance companies.
Key Responsibilities include:
Document all internal and external inquiries concerning patient accounts including patient and third party payers.
Act as the first line of support to patient or third party payer contacting the facility with questions concerning an account or claim.
Root cause issues and attempt to...
        

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