Contact Centre Advisor (Customer Operations)

We're looking for detail-oriented, empathetic problem solvers to join our remote Customer Operations (COps) team.

At AerialBuz, we’ve built a new kind of marketplace. We are always here to help as every customer gets access to 24/7 customer support through a quick call, social media, emails and our app.

COps are the heart of AerialBuz

You'll be the first point of contact for any of our users who have questions, problems, feedback and compliments! COps are the face of AerialBuz and the main way our customers communicate with us.

We want to delight our customers in any way possible. Our mission is to make Drone Marketplace work for everyone, and while having a great app is part of that, we pride ourselves on providing world-class support. By solving customers’ problems, treating them fairly and being totally transparent, we believe we can make banking better.

Your working life and shift requirements