Contact Centre Services Manager

About Us At DHL, people mean the world to us. That's why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world. Under the DHL Supply Chain umbrella, one of the business units of DHL, we provide customized logistics and industry solutions in the areas of supply chain management, warehousing, distribution, value added services, and lead logistics provider services for our customers – helping them deliver better results everyday. Responsibilities
Provide leadership, development and coaching of Assistant Managers, Team Leaders, QAs, Trainers and Agents. To drive Employee Engagement to help our employees feel connected to one another and the company, and care deploy about their work. To foster a workplace that helps the team thrive. Actively engaging a...