Contact Centre Supervisor

Join a dynamic team as a Contact Centre Supervisor and help shape exceptional customer experiences. Our client is seeking an experienced Contact Centre Supervisor to oversee daily operations, lead a motivated team, and ensure high standards of customer service. This is a fantastic opportunity for a skilled professional looking to advance their career within a reputable organisation based in Southampton, Hampshire.

Benefits of this Contact Centre Supervisor role include:

Competitive basic salary of £34,000 per annum
Potential OTE of £40,000 with performance bonuses
Monday - Friday 8am - 5pm, no wekeends
Opportunity for career progression within a growing company
Supportive management and team environment
Ongoing training and development opportunitiesAs a Contact Centre Supervisor, your key duties will include:

Managing and motivating the contact centre team to achieve service targets
Ensuring excellent customer relations and resolving complex quer...