Conversational Designer

Getronics · Bengaluru, Karnataka, India

Location

Bengaluru

Job Type

Full-time

Posted

May 27, 2026

Job Description

Position Overview
We are seeking a dynamic and multidisciplinary professional to join our Virtual Assistant (VA) team as a Conversational AI & UX Specialist. This role sits at the intersection of Conversational Design, User Experience, and AI Training & Testing, supporting the continual evolution of our enterprise-grade Virtual Assistant solutions across ServiceNow, MS Teams, and other integrated platforms
Core Responsibilities
Conversation Design
Design conversation flows and dialogue patterns for IT service management use cases
Create and maintain conversation design system documentation and guidelines
Develop personality profiles and tone of voice and text guidelines for virtual assistants
Write clear, concise, and natural dialogue for various scenarios
Design error handling and fallback conversations that maintain user engagement
User Experience Design...
        

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