Conversion Rate Optimization Manager

Tommy John · New York City, NY, United States

Location
New York City
Job Type
Full-time
Posted
June 22, 2026

Job Description

COMPANY OVERVIEW

Tommy John is a dual gender lifestyle brand focused on Men’s & Women’s underwear, intimates, sleep, and lounge. We are DTC-driven through our owned and operated brand e-Commerce business. We are undergoing transformation to multi-channel distribution, including Wholesale expansion while remaining on a mission to add smart, innovative, and fun-loving team members to the organization. We are looking for a CRO Manager to come join our New York based headquarters. Our HQ Office is in Lower Manhattan and our teams are on-site 3 days per week. 

POSITION OVERVIEW

Reporting to the Sr Director of Site Experience, the CRO Manager will own the A/B testing and Personalization program across all digital platforms. Conversion Rate Optimization is chartered with driving a premium, connected, and personalized customer experience across key Tommy John-owned digital properties. This individual will own the overall A/B Testing and Personalization strateg...

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