Coordinator

📦✨ Customer Experience Coordinator

Do you love helping people, juggling details like a pro, and being the calm voice when life gets a little chaotic? If customer service is your superpower and you thrive in a fast‑paced, people‑first environment, we want you on our team.

Every move has a story-and you'll be the trusted guide helping customers through theirs.

🚀 What You'll Be Doing

No two days are the same, but here's what you can expect:

• Be the friendly first voice customers hear by running introductory and pre‑move counseling calls
• Manage all pre‑move and day‑of‑move communication with customers
• Keep customers informed, calm, and confident through clear phone and email communication
• Handle day‑to‑day customer service needs like a champ
• Maintain detailed, accurate move notes and records across multiple systems
• Process customer files to ensure s...