Counter Manager - Gatwick South

Overview

Full‑time, maternity cover Counter Manager position in Gatwick South Terminal, responsible for achieving sales targets and creating exceptional customer experiences.

Responsibilities

• Lead and motivate Brow and Beauty Experts to hit and exceed sales goals, ensuring high service standards.
• Personally connect with customers, demonstrate products, and consistently meet individual sales targets to contribute to overall counter goals.
• Conduct engaging daily team meetings, promote open communication, and recognize achievements to keep the team focused on individual and counter targets.
• Develop innovative in‑store and external events, collaborations, product launches, and impactful charity initiatives to boost sales and brand awareness.
• Ensure the counter is always fully stocked, monitor inventory levels closely, and report concerns to the Area Manager to minimise lost sales opportunities.
• Act as...