Counter Representative MSP Airport

EDS Service Solutions partners with car rental companies around the United States. We run the back-end operations to ensure that all customers have an exceptional car rental experience.

Job Duties/Responsibilities:

• Provide world-class customer service by managing the rental (and occasionally return) process, in compliance with policies and procedures.

• Welcome each customer with a smile.

• Professional appearance, language, and behavior.

• Focus on providing a clean and safe vehicle, to every customer, every time.

• Own each customer’s service experience by immediately owning and resolving issues.

• Be proud of our brand and the role you play in our success.

• Play an active role in our environment of teamwork and collaboration; know how your role contributes and do your part.

• Utilize company-...