Location
singapore
Job Type
Full-time
Posted
June 05, 2026
Job Description
Job Description
- Confident and comfortable working with IT systems; emails, training management system, and customer relation system.
- Competent in using MS Words and Excel for reports generation.
- Requires logical and analytical thinking.
- Good communication skills.
- Open to working shifts.
- At least Nitec or equivalent with at least 2 years of experience in customer service.
- Good communication skills, both written and spoken.
- Ability to deal with customers effectively, in a friendly and professional manner, and has good stress tolerance.
- Possess good decision-making and problem-solving abilities to respond to complaints and questions and to think quickly during customer interactions.
- Strong attention to details with good organizational and multi-tasking ability, with the ability to write and communicate clearly.
- A team player with strong inte...