Credit & Collections Analyst

Responsibilities

•Responsible for collection activities of the assigned portfolio, including but not limited to ensuring consistent, timely follow up, as well as, and adherence to the standards of responsible collection practices.
•Follow up to customers within a “customer focused” framework; leading to the resolution of payment issues, by proactive Identification and resolution methods.
•Analyze customer invoices to ensure contract terms and conditions are being followed.
•Cash applications and adjustments to specific accounts as provided by Treasury backup.
•Resolution of Customer Email and Phone inquiries expected within a 24 hour turn-around.
•Gather credit and/or collections reference information, as required when needed.
•Complete ad hoc projects and related deliverables, as assigned.
•Proven ability to manage competing priorities under tight deadlines.
• Understand/ review customer’s claims and able to find quick resolution
•Handle...