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Credit & Collections Specialist (Korean Speaker)

Abbott · Taguig, Metro Manila, Philippines

Location
Taguig
Job Type
Full-time
Posted
June 28, 2026

Job Description

The Opportunity

This position works out of Taguig location within the Corporate Finance Services (CFS) division.

The Credit & Collections Specialist will manage accounts receivable for the Korea market, ensuring timely collections, issuing SOA and dunning notices, and resolving disputes. The role focuses on reducing DSO, managing credit-controlled order releases, and supporting customer accounts through close coordination with different stakeholders.

Main Responsibilities

  • Prepare and send customer communications including Statements of Account (SOA), refund notifications, and other collection-related correspondence. 
  • Execute the monthly and ad-hoc dunning process, ensuring timely and accurate follow-ups on outstanding receivables. 
  • Perform outbound collection calls and proactive follow-ups to customers to secure timely payments and resolve overdue balances. 
  • Manage an assigned portfolio of accounts, applying appro...

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