Location
, johor, malaysia
Job Type
Full-time
Posted
June 20, 2026
Job Description
- Conduct field visits to customer residences or business premises to collect information.
- Gather updated contact details through visits (e.g. new phone numbers, addresses).
- Assist the collections team in making repayment arrangements with customers.
- Support outstation collection efforts as needed.
- Develop plans and strategies to improve recovery outcomes.
- Monitor and follow up closely on delinquent accounts across different stages.
- Provide workable solutions to customers for repayment.
- Perform any other related duties as assigned.
Requirements
Prior experience in credit recovery is an added advantage.
Strong communication and negotiation skills.
Goal-oriented and comfortable working with performance targets.
Proficient in Bahasa Malaysia and English.
Basic proficiency in Microsoft Office (Excel, Word, Outlook).
Able to work independently wit...