Crescent Hotels Rooms Division Manager

Join The Queen's Cue and Crescent Hotels & Resorts as Rooms Division Manager, a key pre-opening role starting Spring 2026. Lead with a hands-on approach to elevate guest experiences.
In this role, you will manage the Rooms Division, encompassing Front Office and Housekeeping departments. Your leadership will focus on setting service standards, enhancing team engagement, and shaping guest interactions. Your active presence ensures operational excellence and accountability.
Key Responsibilities:
• Ensure high levels of guest satisfaction and service quality
• Lead room inspections and support service recovery
• Engage in daily operations while guiding teams
• Recruit and develop skilled staff for optimal performance
• Contribute to the hotel’s operational readiness pre-opening
Requirements:
• A minimum of 2 years in senior Rooms Division leadership
• Proven ability in managing Front Office and Housekeeping
• Understanding of key KPIs and labor management<...