CRM- Customer Relationship Executive

CRM- Customer Relationship Executive

Jhajjar

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Responsibilities:

1. CRM System Management: Administer and maintain our CRM system, ensuring data accuracy, security, and accessibility to authorized personnel.

2.Data Entry and Analysis: Input and update customer data, including contact information and interaction history. Analyze data to identify trends and opportunities for improvement.

3. Customer Segmentation: Create and maintain customer segments for targeted marketing campaigns and personalized communication.

4.Campaign Development: Collaborate with marketing and sales teams to develop and execute email marketing campaigns, newsletters, and other customer communications.

5. Automation: Implement and manage automated workflows and processes to streamline customer interactions and improve efficiency.

6. Reporting and Analytics: Generate and analyze reports to assess the effectiveness of ...