CRM (Customer Relationship Management)

Job Description

Build customer relationships with Existing Members.

Manage customer communication - Oral / Written.

Resolve customer issues within the TAT.

Improve customer care by giving better service to the members.

Expand customer base by pitching Upgradation to Members and increase in revenue.

Skills required - Communication Oral / Written, Customer service, Problem-Solving, Negotiation, Time management, Computer, Target Oriented.

Reporting To - Branch Manager/ Regional Manager.

Candidate Profile required

Education – Graduate / Post Graduate from renowned university

Years of Experience

Minimum two years in CRM

Compensation

Salary: As per industry standards + incentives. Benefits – Travel Allowance

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