Job Description
The Role
As Director, CRM at Teneo, you will lead the strategy, governance, and ongoing evolution of the firm’s CRM platform, HubSpot, ensuring it effectively supports business development, marketing, and client relationship management across a global professional services environment. You will partner closely with senior stakeholders across Marketing, IT, Legal, Risk and Compliance, Operations, and client-facing teams to define CRM priorities, translate business needs into scalable platform capabilities, and oversee the successful delivery of CRM initiatives.
In this role, you will oversee CRM governance, system performance, and data integrity while establishing best practices for CRM usage and adoption across the firm. You will also be responsible for shaping and delivering the CRM product roadmap, managing key platform enhancements and integrations, and ensuring the CRM ecosystem continues to evolve in support of the firm’s strategic growth. This ...