Location
kuala lumpur
Job Type
Full-time
Posted
June 02, 2026
Job Description
The Company
Our client is a pioneering dietary supplement company committed to promoting longevity and wellbeing. Beyond their innovative supplements from their Swiss R&D, our client is expanding their reach into the digital health landscape, developing personalised coaching and lifestyle management solutions.
The Role
As a Manager of Customer Relationship Management (CRM) , you will closely with the Founders and the Marketing team to maintain and grow our client's revenue from existing customers.
Responsibilities
- Lead the CRM strategy across all lifecycle stages — onboarding, retention, cross-sell, win-back — ensuring seamless experiences across email, app, and messaging.
- Own our email marketing operations: segmentation, campaign strategy, automated flows, and A/B testing via Klaviyo (or similar).
- Develop a customer communication r...