CRM Solutions Lead - Hybrid IT Business Analyst

A leading technology company in Penang is looking for an experienced Senior IT functional techno analyst for their CRM platform. The ideal candidate will have deep knowledge of CRM functionalities and a proven track record in implementing CRM projects. Responsibilities include communicating with end-users, supporting project activities, and managing operational performance metrics. The role allows for a hybrid work arrangement with flexibility for remote work, requiring in-office attendance from Tuesday to Thursday.
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