CRM Strategies Lead

ServiceNow · Australia, New South Wales, Australia

Location
Australia
Job Type
full-time
Posted
June 21, 2026

Job Description

Job Description

The Role 

  • As Lead of CRM GTM Strategy, you'll own the strategic direction and operational excellence of our global CRM go-to-market motion. You'll work at the intersection of strategy, program management, and customer success—partnering with executive leadership across Sales, Customer Excellence, Marketing, and Product to drive transformational customer outcomes and accelerate CRM adoption across our customer base. 

  • This is a high-impact leadership role where you'll: 

Shape Strategic Direction 

  • Define and articulate the CRM GTM strategy, including the operating model, success metrics, and investment priorities that align with enterprise business objectives  
  • Partner with executive leadership to translate CRM vision into executable, measurable go-to-market programs 
  • Drive strategic initiativ...

Ready to Apply?

Submit your application for CRM Strategies Lead at ServiceNow

Apply Now