CRM Support Administrator

NZME New Zealand · New-Zealand, auckland, New-Zealand

Location
New-Zealand
Job Type
Full-time
Posted
July 02, 2026

Job Description

The Opportunity

Love data, systems, and solving problems? Join NZME’s Commercial Operations team as a CRM Support Administrator, where you’ll play a key role in managing the data that connects our sales systems and supporting the day-to-day use of our Commercial HubSpot CRM across the business.

What you’ll be doing

You’ll be responsible for CRM Operations ticket and data management, support & troubleshooting, training and testing.

  • Manage CRM Operations ticketing queues - including account setup, ownership changes, updates and queries.
  • Maintain accurate, high-quality data aligned to business rules.
  • Monitor HubSpot CRM dashboards, resolve data issues and support ongoing data improvements.
  • Contribute to continuous improvement of CRM processes, tools and system performance.
  • Deliver onboarding and refresher training, and assist in the maintenance of clear, user-friendly training materials.
  • Supp...

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