Location
bayan lepas
Job Type
Full-time
Posted
May 30, 2026
Job Description
About the job CRM Support Analyst (Hybrid)
Support:
- Provide user support for Salesforce and ModelN applications, including Pricing, Opportunity Management and Quoting.
- Provide user access, system administrative tasks, application functionality and data clean-up initiatives.
- Participate in cross functional initiatives to improve and develop current work practices.
- Participate in system release testing for initial implementation of new modules and subsequent enhancements to the application.
- Communicate with the business organization on the scheduling and implementation of maintenance and enhancements to the system.
- Manage helpdesk trouble ticket queues and reporting on support case workload. Reporting ability, excellent business intelligence & excel skills.
- Create and maintain user documentation current with changes.
Customer Master
- Communicate with ...