Job Description
Our client is a tech and digital services provider for the gambling industry, driven by a commitment to providing exceptional customer experiences. Their CRM department plays a crucial role in fostering player engagement, enhancing retention, and delivering personalized strategies. As they continue to expand, they are seeking a CRM Team Lead to oversee their CRM operations in the Swedish market. This role requires a leader who can supervise CRM managers focused on localized, data-driven campaigns that maximize player engagement and drive business success.
This role requires a dynamic leader with a deep understanding of CRM strategies, data analytics, and customer engagement. The ideal candidate will have a proven track record of managing CRM teams and leading regional CRM managers to develop customer retention strategies and drive business growth through data-driven decision-making.
Responsibilities:
- Implement a...