Custom Operation (Customer Service Specialist)

Mô tả công việc: MÔ TẢ CÔNG VIỆC
Customs Operations
• Guide and support all functions (Air, Ocean, Logistics, Energy Solutions, Marketing Sales as well as
ISPs).
• Liaise with customs authorities.
• Support the functions and business units and monitor their operative tasks to ensure legal compliance
with customs and other regulations.
• Analyze breaches/irregularities, coordinate corrective actions with other functions (e.g. Products or
Legal) and the BUs and take the lead for critical breaches (e.g. withdrawal of business critical
licenses).
• Perform internal reviews of adherence to global and country standards as well as customer SOPs
with regards to customs brokerage and related taxes at BU level.
• Ensure compliance with global and country subcontractor management policies and procedures.

Subcontractor Management
• Ensure that the KPIs are being achieved by the subcontractors
• Work with suppliers to improve their service if...