Customer Account Executive

Date Posted:

2026-03-19

Country:

Singapore

Location:

SG-01-SINGAPORE-041 BLOCK A ~ 41 Changi N CRES ~ 41 CHANGI N CRES-041 BLOCK A

Position Role Type:

Onsite

Essential responsibilities include but are not limited to:

Report to Customer Support Manager and support Business Development Directors on account related issues

Proficient in aftersales service support such as generating sales quotation and follow-up to closure, including producing routine Customer Status Report, Monthly Sales Report, etc to document KPI

Maintain a high level of professionalism when handling customer queries or complaints, provide appropriate solutions and alternatives within the time limit; follow up with all stakeholders to ensure resolution

Engage external customers on account related issues and establish positive rapport with customers through routine communication cadence

Coordinate with internal customers on various a...