Customer Advisor - Sports (Mandarin Speaker)

The Customer Advisor main responsibility is to answer orders inquiries related to orders made on client store. These inquiries might be in the form of order stats, customized products, returns, availability and inquiries related to client stores.  

Date of joining: 15-May-2026

Work loaction: 66 Tower, Udomsuk

Responsibilities:

• Answer incoming calls, emails and chat and perform outbound calls related to client products, customized products and services. Advisor require to cross-sell the products when needed 

• Provides informs related to orders and returns status 

• Identify customer requirements and ensure they are answered or routed through the appropriate support channel 

• Follows the process and procedures for changes in client, if required  

• Collecting and providing feedback regarding client products...