Customer and Contract Lead (Admissions Lead)- Aged Care

Customer and Contract Lead (Admissions) - Springvale, Gippsland, Newborough and Lakes Entrance

Progress with purpose at one of Australia’s largest health care providers

Salary packaging, benefits and professional development in a supportive team environment

In charge of 5 Aged Care homes- willing to travel to different sites for work

Permanent Full-Time position available!

About the role The Customer and Contract Lead oversees community business development, focusing on community engagement, referral channels, and optimizing occupancy for the Homes to maximize commercial outcomes. This role is essential for maintaining occupancy levels by proactively collaborating with customers, management, and clinical teams to provide quality care solutions. Additionally, the lead works closely with prospective residents, their families, and friends, ensuring accurate pricing and contracting information delivery while satisf...