Customer Care Administrator

Office Angels, UK · Northampton, England, United Kingdom

Location

Northampton

Job Type

Full Time, Temporary contract

Posted

July 07, 2026

Job Description

Customer Care Coordinator

 Northampton
 £14.00 - £14.50 per hour
 Full-time

Long term role

Key Responsibilities

Managing customer enquiries and logging defects reported by homeowners

Coordinating repairs and remedial works with subcontractors and site teams

Scheduling appointments and arranging access for inspections and repairs

Liaising with customers, contractors, and internal departments to provide updates on outstanding issues

Monitoring open cases and ensuring defects are resolved within agreed timescales

Managing NHBC and warranty-related cases where required

Maintaining accurate records and updating internal systems

Closing completed jobs and ensuring customer satisfaction is achieved

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy an...

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