Customer Care Analyst I (12 months contract) (Global Business Services)

Customer Care Analyst I (12 months contract) (Global Business Services)
Job Description
Customer Care Analyst I - (Global Business Services)
Your Job
You’re not the person who will settle for just any role.
Neither are we.
Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference.
Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands.
In this role, you’ll help us deliver better care for billions of people around the world.
It starts with YOU. 
Role Overview & Primary Accountabilities:
* Ensuring timely and accurate validation and processing of customer claims from all customers.
* Coordinate, follow-up and liaise with relevant Key Account Manager to ensure exception claims that require clarification and assistance from sales team ...