Location
tlahuac
Job Type
Full-time
Posted
June 10, 2026
Job Description
The objective of the Customer Care Analyst is to help optimize our order to cash service levels by primarily performing data entry, processing of orders including technical review, and related activities and requests. The Customer Care Analyst will be working with multiple systems that need to be updated timely and accurately. This role requires an interest in the mix of technical review, order entry and customer service activities.
**Responsibilities**:
- Receive, review and process customer purchase orders and accurately upload, enter, and book the related order in business systems
- Perform technical review of orders to ensure the processing of correct product(s) and the availability of all the technical requirements and documentation needed by the factory and or customer
- Using the established standards, check that all information supplied by the customer is correct and complete to ensure the customer receives the product they need and at the time they need it
- Col...
**Responsibilities**:
- Receive, review and process customer purchase orders and accurately upload, enter, and book the related order in business systems
- Perform technical review of orders to ensure the processing of correct product(s) and the availability of all the technical requirements and documentation needed by the factory and or customer
- Using the established standards, check that all information supplied by the customer is correct and complete to ensure the customer receives the product they need and at the time they need it
- Col...