Customer Care Banker - Call Center (Talent Pipeline)

PointBank · Denton, Texas, United States

Location

Denton

Job Type

Full-Time

Posted

July 04, 2026

Job Description

Description
Promote, market, and facilitate the overall sale of products of the bank. Contribute to the bank's growth by the effective sale of bank services to new and existing customers with emphasis on courteous and professional service.
FLSA STATUS
This position is classified as Non-Exempt under the FLSA.
OVERVIEW
This post is for future Customer Care Banker positions.
The purpose of this position is to:
Provide support for Active/Live Teller.
Answer incoming calls from customers and employees to assist with requests.
Provide teller coverage at assigned branch(es) during peak times, as scheduled by Head Teller and Customer Care Manager. Will report to the Head Teller during these scheduled times.
Provide prompt, efficient, and friendly service in processing customers' transactions.
Provide support to all other bank employees, including assisting the Operations Departm...
        

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