Customer Care Consultants – Seasonal Temps x 10

Love skincare? Passionate about customer happiness? Ready to spread some feel-good vibes this season?

Every year ELEMIS hire 10 x Seasonal Temps in our Customer Care team to help us through peak trade. We're on the hunt for friendly, positive, and confident communicators to join our buzzing Customer Care team at ELEMIS, the No.1 British skincare brand!

The role of the Customer Care Consultant is to deliver a supportive, luxury service to our customers by answering all inbound calls and queries across all channels (phone, live chat, and email).

Key activities could include making bookings, placing orders, dealing with enquiries and handling complaints. You will also be making effective product and treatment recommendations to ensure our customers have the best possible experience aligned to our brand values.

You will report to the Team Leader and be supported by a friendly team of Customer Care colleague...