Customer Care Manager

M/I Homes · Arlington Heights, IL, United States

Location
Arlington Heights
Job Type
Full-time
Posted
June 21, 2026

Job Description

M/I Homes has been building new homes of outstanding quality and superior design for 50 years. Founded in 1976 by Irving and Melvin Schottenstein and guided by Irving’s drive to always “treat the customer right,” we have fulfilled the dreams of over 170,000 homeowners and grown to become one of the nation’s leading homebuilders. M/I Homes started as a family business and grew into a national leader in a single generation with divisions in 17 markets, including Austin, Charlotte, Chicago, Cincinnati, Columbus, Dallas, Detroit, Ft. Myers/Naples, Houston, Indianapolis, Minneapolis, Nashville, Orlando, Raleigh, San Antonio, Sarasota, and Tampa.

Job Summary

Performs inspections and repairs for completed homes in accordance with product and Company warranties and policies to ensure customer satisfaction.

Hourly Rate: $23.85 - $47.25 per hour, depending on experience and qualifications. This position is non-exempt and eligible for overtime pay for all hours worked ...

Ready to Apply?

Submit your application for Customer Care Manager at M/I Homes

Apply Now