Customer Care Manager - India

Eppendorf · Chennai, Tamil Nadu, India

Location
Chennai
Job Type
Full time
Posted
June 06, 2026

Job Description

Your challenges

Global Supply Chain

  • Order to Invoice management: Transforming the Global Supply Chain Vision, Guiding Principles and Strategic Objectives into efficient and effective business processes to meet customer service levels and company objectives.

  • Order Management & Fulfillment Optimization

  • End-to-End Order Management: Oversee the entire order cycle, from order receipt through to shipment and delivery. Ensure all orders are processed efficiently and meet customer service levels and company objectives.

  • Order Prioritization & Coordination: Prioritize orders based on urgency, customer requirements, and service level agreements (SLAs), coordinating with Sales, Warehouse, and Logistics teams to ensure timely fulfillment.

  • Inventory Management: Collaborate with Regional Distribution teams to ensure optimal stock levels, availability, and effective allocation...

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