Customer Care Representative

Boston Scientific · Dubai, Dubai, United Arab Emirates

Location

Dubai

Job Type

Full-time

Posted

June 27, 2026

Job Description

About the role:

Being a part of a fast growing international team that serves the need of global distributors regarding order fulfillment, invoicing and shipping of products. Manage order handling, product allocation, shipments creation, providing proper update and exceptional customer experience. 
Your responsibilities include:
Manage Order-to-Cash for assigned global distributors; Process orders and organize shipments including requesting export documentation to deliver required products in time 

Ensure all shipments meet customer requirements regarding documentation, packaging and transportation while meeting the forwarder cut-off times.

Build strong relationships with customers and internal partners, like the commercial, operations, planning and finance team. Support regional sales force and Business Unit Managers.

Act as spider in the web, taking necessary action in close collaboration with diffe...

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