Customer Care Representative

Sonova · north bay, nipissing district, Canada

Location
north bay
Job Type
Full-time
Posted
May 31, 2026

Job Description

Are you looking for an opportunity to make a difference? Are you comfortable working in a fast-paced retail clinic environment?

Are you passionate about providing customer service that exceeds expectations?

If so, we think you belong here at Connect Hearing as a Customer Care Representative!

Working Location: North Bay, ON

Reporting to: Regional Clinic Manager

A day in the life of a Customer Care Representative involves:

  • Providing exceptional customer service in person, over the phone and by email
  • Scheduling appointments and organizing files for the clinic’s Hearing Care Professionals
  • Managing and maintaining client accounts while building relationships
  • Working with insurance companies to ensure successful third-party billing operations
  • Assist with cleanings and minor in-clinic device repairs – don’t worry, training provided!

What you get in return:

  • This...

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