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Customer Care Representative

DDS Lab · Tampa, Florida, United States

Location
Tampa
Job Type
Full-time
Posted
July 08, 2026

Job Description

Job Details

Company Conformance Statements


In the performance of their respective tasks and duties all employees are expected to conform to the following:

  • Perform quality work within deadlines with or without direct supervision
  • Interact professionally with other employees, customers and suppliers
  • Work effectively as a team contributor on all assignments
  • Work independently while understanding the necessity for communicating and coordination work efforts with other employees and organizations

    • Position Purpose/Overview

    To provide superior service to customers over the phone dedicated to resolving general case issues. This position will work via phone and computer answering incoming calls, email requests, making outbound calls to ensure case issues or discrepancies between prescription and impression are resolved in order to ensure the highest quality case outcomes. Additionally, this positio...

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