Customer Care Service Engineer

Confidential · Woolpit, England, United Kingdom

Location

Woolpit

Job Type

Full-time

Posted

June 07, 2026

Job Description

Description
Offering an excellent salary based on experience, a friendly working environment with a great team to work with, and a variety of company benefits, we have an exciting opportunity for a Customer Care Service Engineer to join our window department. 
Portico GB Ltd is a leading subcontractor to the new build industry based in Woolpit near Bury St Edmunds who supply and install windows, doors, conservatories and sliding wardrobes.
Basic hours for these roles are 40 per week. An excellent remuneration package is offered. Van will be provided.
Key Responsibilities – Customer Care Service Engineer:
Remedial/repair works on customers windows and doors to be completed in an acceptable time frame.
Deal with the initial visit and uncover the problems that exist.
Appoint your own diary on liaison with the office.
Collating and processing of client documents.
Dealing with the office o...
        

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