Customer Care Specialist

YMCA Auckland · Auckland, Auckland, New Zealand

Location

Auckland

Job Type

Part Time Employment

Posted

April 12, 2026

Job Description

It’s fun to work at The Y! 
We are looking for a vibrant Customer Care Specialist to join our team at The Y Auckland City. Offering a minimum of 24 hours per week - this is a great role, combining the best of fitness, and sales! 

The current available shifts are Monday, Tuesday, and Thursday 1:00pm to 9:00pm

What will you be doing?
Handle all reception services and customer queries whilst creating a welcoming and friendly environment
Confidently drive retail sales for the centre, utilising customer information to support up-sell options
Deliver excellence in customer service at all times to maximise customer satisfaction and retention 
Maximise cross-selling opportunities with all programmes offered at the Centre
Ensure all administration tasks and data entry are performed in a timely and accurate manner


What experience/skills do you need? 
Minimum six (6) months Sales e...
        

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