Home / vacancy / Customer Care Specialist - Call Center

Customer Care Specialist - Call Center

SERVPRO · United States, Utah, United States

Location
United States
Job Type
Full-time
Posted
July 02, 2026

Job Description

What we offer

  • Excellent health benefits plan, which includes day 1 eligibility for medical, vision and dental options
  • 401(k) with company match
  • Company profit sharing plan
  • Generous paid time off package
  • Paid parental leave
  • 2 free on-site fitness rooms
  • Employee Assistance Program
  • Employee Resource Groups
  • Personal and professional development program

    • Job Summary

    A Customer Care Specialist in the SERVPRO National Call Center is a frontline, revenue-enabling role. This position serves as the critical link between customers experiencing property emergencies and qualified SERVPRO franchisees across North America. Operating in a 24/7, high-volume, and surge-driven environment, this role goes beyond answering calls. Customer Care Specialists act upon revenue-generating opportunities, capture and qualify urgent job leads, and make real-time dispatch decisions that directly impact cust...

    Ready to Apply?

    Submit your application for Customer Care Specialist - Call Center at SERVPRO

    Apply Now