Customer Care Specialist - Hungary

At Vilgain, we create premium food, supplements, and lifestyle products with absolutely clean ingredients that help people live better lives. As we grow across Europe, we want every new market to feel local, fast, and close to the customer from day one.
That’s why we’re looking for a Customer Care Specialist for Hungary - someone who will help us deliver great customer support in Hungarian while also supporting junior-level local marketing execution and community management in the early phase of the market.
What you’ll do

Provide high-quality customer support in Hungarian across our main channels, including email, chat, and phone.
Handle day-to-day customer topics such as order questions, delivery issues, returns, complaints, and basic product inquiries.
Ensure communication is fast, clear, friendly, and solution-oriented, while helping improve response times and overall customer experience.
Escalate more complex cases to the right internal teams, such as lo...