Customer Care Specialist - Multi-Channel Support

Recruitify_HR · quezon city, metro manila, Philippines

Location
quezon city
Job Type
Full-time
Posted
June 09, 2026

Job Description

  • Respond to customer inquiries via phone, email, and chat in a professional manner.
  • Resolve customer issues and provide appropriate solutions in a timely fashion.
  • Document all interactions and maintain accurate customer records.
  • Provide product and service information to customers effectively.
  • Work collaboratively with team members to improve service delivery and customer satisfaction.
Description
  • Respond to customer inquiries via phone, email, and chat in a professional manner.
  • Resolve customer issues and provide appropriate solutions in a timely fashion.
  • Document all interactions and maintain accurate customer records.
  • Provide product and service information to customers effectively.
  • Work collaboratively with team members to improve service delivery and customer satisfaction.
Requirements
  • Educational Qualifications: High Sc...

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