Customer Care Team Leader

**Make a difference. With Kärcher.**
As a world leader in cleaning technology, Kärcher is known for innovation, quality, and sustainability. As a family-owned company, we value strong relationships with both our customers and our employees. To strengthen our service organization in Norway, we are now looking for an operational and engaged **Customer Care Team Leader**.
**Location**: Oslo
**Your Key Responsibilities**
In this central role, you will bridge the gap between frontline customer service representatives and management. You will lead a team of 5 employees, where your focus will be split between leadership, change management, and active participation in daily business. It is crucial that you thrive in a hands-on environment, handling complex cases and daily operational tasks alongside your managerial duties. Your responsibilities will include:
- **Operational Leadership & Daily Support**: Actively support the team in daily business tasks, serving as an escalation ...