Customer Care/Support Specialist - Spanish Speaker (Cancún)

About AdriaScanAdriaScan is a global provider of passport/ID scanning solutions in travel and hospitality industries.
Since founding in ****, we have implemented our solutions for over 2,500 customers across more than 110 countries worldwide.Our solutions are industry standard, and we are approved supplier of passport/ID scanning solutions for some of the largest hotel groups such as Marriott, Hilton, Accor, and IHG.In line with the company's success in the integral market we are expanding our team.Duties & ResponsibilitiesNew team member is required to work from office.As Customer Care/Support Specialist (M/F) your primary goal will be to keep track of all company customers and provide them with top-notch customer service.Primary responsibilities will include:Making sure all customers are satisfied with our productsProviding first level technical supportSolving problematic customer situations in coordination with other company departments (support, development, sales)Keeping cu...