Customer Concierge & Delivery Coordinator

The Customer Concierge & Delivery Coordinator plays a pivotal role in ensuring a seamless and luxurious experience for all guests at Genesis of Cherry Hill. This role combines the welcoming and hospitality aspects of a concierge with the detailed coordination responsibilities of a delivery specialist. From performing vehicle deliveries and re-connects to participating in sales and marketing activities, this position ensures an exceptional customer experience while representing the Genesis brand.

Key Responsibilities
Customer Concierge Responsibilities:
Greet guests warmly as they enter the showroom, providing a 5-star welcome experience.
Assist with inquiries and guide guests to the appropriate department or team member.
Maintain a polished and professional appearance consistent with the luxury brand.
Cover the front desk when not busy with deliveries or re-connects.
Assist with showroom events, special promotions, and customer gifts.