Customer Delivery Lead - Managed Services

A leading managed services provider in Malaysia is seeking a Service Delivery Manager to oversee the delivery of IT services to clients. Key responsibilities include leading the service delivery team, ensuring high customer satisfaction, and managing service budgets. The ideal candidate should have at least 3 years of experience in IT service delivery management, strong problem-solving skills, and expertise in Microsoft solutions. This role emphasizes building strong relationships with clients and identifying opportunities for service optimization.
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