Customer Engagement Leader: Bookings & Revenue

BRAU. is seeking a Customer Engagement Manager to lead its call centre team across its branches in KSA and UAE. This role involves managing bookings, overseeing customer interactions, and driving revenue while ensuring adherence to premium service standards. The ideal candidate will have at least 4 years of experience in customer service, be fluent in Arabic, and possess strong organizational and communication skills. Flexibility for peak periods is essential. The position offers an opportunity to enhance customer experience significantly.
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