Customer Engagement Manager - The Star Sydney

For three decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub. The Darling, and state-of-the-art venues including The Star Event Centre and The Lyric Theatre have hosted prestigious events and international acts. With extraordinary dining options, including Sokyo, BLACK Bar and Grill, Cucina Porto and our vibrant Sports Bar where the action is live and loud, we are dedicated to delivering the ultimate entertainment, hospitality, and dining experiences for all.

The Customer Engagement Manager reports directly to the Director of Premium Guests and will manage all customer outreach requests and provide customer service support to the Stars front line teams for risk requests and patron queries during peak operational periods

This is a fantastic opportunity where you will drive customer cent...